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CALSCALE:GREGORIAN
BEGIN:VEVENT
DTSTART:20190917T233000Z
DTEND:20190918T020000Z
X-MICROSOFT-CDO-ALLDAYEVENT:FALSE
SUMMARY:Des Moines Chapter Meeting - Customer Experience & Retention
DESCRIPTION:Customer Experience & Retention\n\nPresented in person by David Eschbach\n\n\n\n\n\nDinner Provided by: CARQUEST / Advance Auto Parts\n\n\n\n\n\nYou will learn what only Top Providers of Service have mastered.  \n\n\n\nOn Tuesday September 17th\, we will enter the mind of your customer. We will see ourselves\, hear our words and feel the emotions of which we create.  \n\n\n\nThe entire customer experience has nothing to do with what you provide. The only thing that matters is if the customer experienced what they wanted.   \n\n\n\nThere is only one true way to improve customer loyalty\, increase your RO's and multiply your online reviews. Invest in one Tuesday night to learn what top service providers like the Ritz Carlton have already mastered.
X-ALT-DESC;FMTTYPE=text/html:<p><br />\n<span style="font-family:verdana\;"><span style="font-size:16px\;"><span style="font-size:20px\;"><strong>Customer Experience &amp\; Retention</strong></span><br />\n<span style="font-size:14px\;"><strong><span style="font-size:16px\;">Presented in person by David Eschbach</span></strong></span></span></span></p>\n\n<p><span style="font-family:verdana\;"><span style="font-size:16px\;"><span style="font-size:14px\;"><strong><span style="font-size:16px\;"><img alt="" height="59" src="https://chambermaster.blob.core.windows.net/userfiles/UserFiles/chambers/9124/Image/Clutch_Performance_Group.png" style="width: 200px\; height: 59px\;" width="200" /></span></strong></span></span></span></p>\n\n<p><br />\n<span style="font-family:verdana\;"><span style="font-size:16px\;"><span style="font-size:14px\;"><strong><span style="font-size:16px\;">Dinner Provided by:</span></strong> CARQUEST / Advance Auto Parts</span></span></span></p>\n\n<p><span style="font-family:verdana\;"><span style="font-size:16px\;"><span style="font-size:14px\;"><img alt="" height="142" src="https://chambermaster.blob.core.windows.net/userfiles/UserFiles/chambers/9124/Image/CARQUEST_clr.jpg" style="width: 200px\; height: 142px\;" width="200" /><img alt="" height="108" src="https://chambermaster.blob.core.windows.net/userfiles/UserFiles/chambers/9124/Image/AdvanceProfessional_4C.PNG" style="width: 300px\; height: 108px\;" width="300" /></span></span></span><br />\n<br />\n<span style="font-size:14px\;"><span style="font-family:verdana\;">You will learn what only Top Providers of Service have mastered.&nbsp\;&nbsp\;<br />\n<br />\nOn Tuesday September 17th\, we will enter the mind of your customer.&nbsp\;We will see ourselves\, hear our words and feel the emotions of which we create.&nbsp\;&nbsp\;<br />\n<br />\nThe entire customer experience has nothing to do with what you provide. The only thing that matters is if the customer experienced what they wanted.&nbsp\; &nbsp\;<br />\n<br />\nThere is only one true way to improve customer loyalty\, increase your RO&rsquo\;s and multiply your online reviews. Invest in one Tuesday night to learn what top service providers like the Ritz Carlton have already mastered.&nbsp\; &nbsp\;</span></span></p>\n
LOCATION:CARQUEST / Advance Auto Parts 4598 SE Delaware Ave Ankeny\, IA
UID:e.9124.1030
SEQUENCE:3
DTSTAMP:20260409T154547Z
URL:http://mwaca.memberzone.com/events/details/des-moines-chapter-meeting-customer-experience-retention-1030
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